MITTIVOY CHAIN GROWTH

from 4 to 20+ stores with nationwide scaling

INITIAL CHALLENGES

4 stores, chaotic processes

Staff mixed: back and front office — no division of roles

Owner stuck in operations, no focus on business development

Lack of HR structure

Managers lack understanding of basic management systems

Company stalled, no capacity for rapid breakthrough

Audit and negotiations on Mittivoy business processes

WHAT WE DID

6 TRANSFORMATION PHASES

(step 1)
Comprehensive business audit
Separated functions, people and processes into back and front office. Separated two distinct businesses and helped the owner focus on the core business.
(step 2)
Established company structure
Built a management hierarchy, defined roles and areas of responsibility, and created transparent communication channels.
(step 3)
Launched foundational HR processes
Recruitment, onboarding, employee evaluation, feedback loops, and systematic team development.
(step 4)
Trained top executives
Conducted strategic sessions and management workshops: team regulation tools, managerial discipline, and corporate ethics.
(step 5)
Allowed time for implementation
The company consolidated the newly established foundation and leaped from 4 to 9 operational stores.
(step 6)
Second phase of development
Reinforced leadership competencies, enhanced HR workflows, and prepared the entire organization for scaling to 20+ stores.

WHAT WE DID

6 TRANSFORMATION PHASES

(step 1)

Comprehensive business audit

Separated functions, people and processes into back and front office. Separated two distinct businesses and helped the owner focus on the core business.

(step 2)

Established company structure

Built a management hierarchy, defined roles and areas of responsibility, and created transparent communication channels.

(step 3)

Launched foundational HR processes

Recruitment, onboarding, employee evaluation, feedback loops, and systematic team development.

(step 4)

Trained top executives

Conducted strategic sessions and management workshops: team regulation tools, managerial discipline, and corporate ethics.

(step 5)

Allowed time for implementation

The company consolidated the newly established foundation and leaped from 4 to 9 operational stores.

(step 6)

Second phase of development

Reinforced leadership competencies, enhanced HR workflows, and prepared the entire organization for scaling to 20+ stores.

KEY VALUE

The company moved from chaos to a structured system.From a local business to a nationwide chain

Chain growth: from 4 to 20 stores

Company now present all across the country

HR structure became the foundation for scaling

Management system became reproducible

Owner freed from day-to-day operations and focused on growth

Team operates under unified rules and management logic

Target for 2025 — preparing for the next leap: +40 stores

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MITTIVOY CHAIN GROWTH

INITIAL CHALLENGES